Annexure- B

 

 

Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application:

 

Data for the month ending Sep-24_

 

Sr. No

.

Received from

Pending at the end    of last month

Receive d

Resolved

*

Total Pending

#

Pending complaint s               >

3months

Average Resolution time^ (in days)

1

Directly from Investors

0

0

 

0

0

NA

2

SEBI (SCORES)

0

0

 

0

0

NA

3

Other Sources (if any)

0

0

 

0

0

NA

 

Grand Total

0

0

 

0

0

NA

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

 

Trend of monthly disposal of complaints

 

Sr.

No.

Month

Carried               forward            from previous month

Received

Resolved*

Pending#

1

Apr, 2024

0

0

NA

0

1

May, 2024

0

0

NA

0

1

Jun, 2024

0

0

NA

0

1

Jul, 2024

0

0

NA

0

1

Aug, 2024

0

0

NA

0

1

Sep, 2024

0

0

NA

0

 

Grand Total

0

0

NA

0

 

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

 

Trend of annual disposal of complaints

SN

Year

Carried                     forward from previous year

Received

Resolved*

Pending#

1

2021-22

0

0

 NA

0

2

2022-23

0

0

 NA

0

3

2023-24

0

0

 NA

0

 

Grand Total

0

0

 NA

0

 

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.